16 Mar Amendment to the Cancellation Policy
There is increasing concern about travelling during the spread of Coronavirus. Considering that some of our guests may not be able to come on their scheduled holidays, we have amended our Terms & Conditions and Cancellation policy.
This should give our guests the opportunity to plan and book their incredible journey to visit us in Africa, safe in the knowledge that an amendment can be made to their booking without cancellation penalties.
For those who are able to visit, we would like to inform you that our staff have always followed a strict hygiene code and understand the importance (now more than ever) of regular, consistent hand washing. As an extra precaution we have handed out hand sanitizers to each of our staff members, and added sanitizers to our vehicles and public areas. To date that we are aware of, none of our staff members have come into contact with anyone infected.
Please feel free to read more about our amended policy to assist you with postponing your vacation, should you need to: Cancellation Policy.